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Information Technology Services Engineer

Information Technology Services Engineer

  • Full Time
  • Bangkok

Website Integrated Retail Management Consulting Pte Ltd

Come work with the best retail IT company in ASEAN

This has been translated using Google Translate. Please excuse the errors.

รายละเอียดงาน: วิศวกรบริการเทคโนโลยีสารสนเทศ







Job Description: Information Technology Services Engineer, in charge of handling telephonic and on-site support for customers based in Singapore.

This is a FULL TIME and PERMANENT position with Integrated Retail in Singapore.

Job Responsibilities
Provide remote and on-site support to customers running our Information Technology Solutions

Engage in regular communication with customers over the telephone

Work with customers on-site or through remote log-in into systems to investigate and analyse product issues and provide possible solutions.

Provide technical update to customers through
On-site support and visits
via telephone calls
via email
via remote log-in and updates

Review and maintain the logs for customers and send reports to customers on all issues and resolutions once a month

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