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Internet monitoring/customer support officer

  • Full Time
  • Bangkok

Website TMG

The Company: TMG is a French company with offices in various regions of the world and is opening its South-East Asian office in Bangkok.
• Our service offer helps media company (Movies & TV) to fight against illegal content redistribution online with strong and creative tools and technology
• We believe in media security and enforcement at a global level.
The Position: We’re looking for customer support and Internet monitoring agents based in Bangkok.

Requirements:
• Fluent English
• Basic computing and Internet skills
• Media download and streaming awareness (live sports, movies & TV content)
Responsibilities:
• Monitoring of internet sites during live sports events
• Download and streaming sites monitoring
• Use of internal software tools (learning & documentation provided)
• Customer support requests handling in English (customer ticketing tool)
Work based in Bangkok, work hours will vary depending of live sports events (weekends, bank holidays, early morning).

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