Operations Lead, Bangkok job at Remote Year Thailand

Remote Year is a program for global professionals that travel for a year with interesting people while working remotely (12 cities, 12 months). Remote Year organizes accommodations, shared workspace, travel, and events in each city for the group. We are looking for City Managers, Program and Operations staff in APAC.

Remote Year Business Description

<a Year is a program for global professionals that travel for a year with interesting people while working remotely (12 cities, 12 months). Remote Year organizes accommodations, shared workspace, travel, and events in each city for the group.

Operations Lead Role Description

Operations Leads are ultimately responsible for the setup and logistics of a city. They are the main PoC for any logistical questions or issues and should work in tandem with the Program City Manager

Responsibilities include:

1. Ensure infrastructure is in place for each group

   1. Help coordinate booking of apartments/coworking for each group

   2. Ensure all apartments and coworking meet specified Remote Year criteria

2. Organize and manage logistics for the group locally (pre-arrival)

   1. Check and prepare accommodations (clean, WiFi, welcome gifts)

   2. Purchase SIM cards for the group

   3. Organize transportation from airport to accommodations and coordinate check-in to accommodations

3. Manage logistics for the group locally (arrival)

   1. Be the main PoC for any issues with workspace or accommodations

   2. Spend most days in the coworking space with the group

   3. Coordinate check-out of accommodations and organize transportation to airport

4. Work in tandem/support the Experience Lead

   1. Work in tandem with the Experience Lead with tasks such as monthly transitions of groups and some pre-arrival logistics (city preview)

5. Support the group throughout: be on call 24/7 for support where and when needed

Qualifications

• Should be from Ho Chi Minh City or have lived there for at least 4 years.

• Excellent English speaking ability and fluency in the native language is a must.

• Tourism experience

• Local knowledge / contacts

• Detail oriented

Qualities

1. Passion for our mission – we need to get every potential employee excited about the unique way that we are changing the world, and you are the front

2. Passion for travel – all team members share a common passion for traveling and learning more about the world through first hand experiences

3. Ownership – we don’t like micromanaging. We expect dedication and ownership

4. Organization skills – great time management skills, ability to multitask

5. Interpersonal skills – this role is responsible for quickly conveying the Remote Year brand and experience to potential Remotes…
   
   
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