The key to success often lies in your awareness of the little things.
Ah, the applicant tracking system (or ATS for short). Where would recruiting be if not for this one invention? Back in the dark ages, for sure, and moving at a much slower speed, for another. Lucky for you, the ATS exists, serving as the foundation of many a talent acquisition function.
Even so, when it comes to this “critical” solution, one size hardly fits all, and some applicant tracking systems definitely work better than others. If you’re in recruiting long enough, the time will come to make a new selection and switch from one ATS to another. For those having already done an implementation, you know how complicated the process is — for everyone else, you’re in for one heck of a ride. Let’s roll.
Step One: Take the Journey
Figuring out which ATS meets your organization’s needs requires a deep, intimate understanding of your hiring process — from the outside in and the inside out. No, this isn’t a personal matter; it’s about getting your recruiting house in order.
That means clicking through, filling out each form, importing information and waiting on a confirmation to see where you stand. You need to understand what the experience looks like for candidates, recruiters, hiring managers and even leadership before thinking about a shiny new technology.
Try to approach this from a few angles, seeking to answer, “If we weren’t doing it this way, how would we do it?” Audit every step in the funnel and make sure your outcome is bulletproof.
Step Two: Ask the (Really) Hard Questions
Okay, so now you know what’s going on. Time to call out the pain points and figure out what to include going forward. You would be hard pressed to find two companies with the same hiring needs, even in the same industry.
These are some factors to consider: sourcing, scheduling, feedback, referrals, diversity and inclusion, compliance, workflows. See where this is going? You need answers that accurately examine and reflect the uniqueness of your organization because ultimately, you’re looking for an ATS that both fits your process and delivers an exceptional experience to … well, everyone. Anything less won’t do — and you’ll be searching for this article again before you know it.
Step Three: Crowdsource Names
Only after you complete the steps above should you start to sniff around for solution ideas. I’m sure you can name the big ones off the top of your head, but truth be told, it’s a larger marketplace than most of us realize. And to find out what’s cool, what’s working (or not) and what’s making other recruiters happy, you’re going to need to have that conversation again and again.
Skip the search engines in favor of real-life human beings who know how an ATS operates. Their hands-on experience will offer far more insight than Ask Jeeves ever could. Your goal is to build a bank of names, so start with like-minded people and expand the search from there.
Step Four: Check the Core
Consider the exploratory phase complete and take the info about those ATS providers back in house. Unless this is the very first HR technology your…