Customer Service & Operation Executive job at Nuren Group Malaysia
Nuren Group is a fast-growing regional Internet-based company, with presence in Malaysia, Singapore and Thailand. We manage a series of content & e-commerce portals that targets female audiences across South East Asia. Our product include Wedding.com.my, Motherhood.com.my, Nuren.sg, Mamahood.com.sg & Risawedding.com. We build visual content, community & commerce platform for female industry, bringing South East Asia bridal community and vendors together. We transform a traditional wedding & motherhood industry into a transparent & connected online network that allow our users to discover inspiration, find vendors and shop online. We are scaling our business to cater for regional expansion, and we welcome talent to join our growing family. We are scaling our business to cater for regional expansion, and we welcome talent to join our growing family. Read more about us: http://www.nurengroup.com/newsroom.html.
· Responding to customers’ inquiries, complains and follow-ups promptly and on a timely basis.
· Identify, assess and manage customers’ needs to achieve satisfaction
· Strong written and verbal communication skills (Eng & BM).
· Familiarity with Microsoft Office and Excel
· Some fulfillment, logistic or e-commerce knowledge would be an added advantage
Why Join Us?
· Get paid to work and have fun!
· Happiness is the new productivity.
· Snacks all day long.
· Your medical is taken care of.
· Flexi and Casual everyday.
· Your Birthday is your Off Day!