Indeed and Goodwill: Helping Both Sides of Hiring

The mission of global nonprofit Goodwill Industries International is to help people find jobs, change their lives and improve their communities. This so closely aligns with Indeed’s mission — helping people find jobs — that the two organizations have just announced a strategic collaboration. Indeed has committed to helping 1 million job seekers around the world find employment by 2024, with Goodwill organizations in the U.S. and Canada partnering in the initiative.

We caught up with Goodwill President and CEO Steven C. Preston during this year’s Indeed Interactive to talk about the partnership. The video above shows Preston and Indeed CEO Chris Hyams explaining a little about why this collaboration matters so much; below we take a deeper dive with Preston into just why we’re doing this together.

Goodwill helps people facing challenges to finding employment 

First, a little about how Indeed’s and Goodwill’s missions intertwine. Both organizations help people get jobs, but — says Preston — at Goodwill, the emphasis is on a specific group of job seekers. “Goodwill consists of 160 local and community-based organizations across North America, which have a deep comprehension of their markets,” Preston says.

“We help people who’ve never really had opportunities for training or development.” This includes those “with barriers,” such as a disability, criminal background or facing challenging life transitions (e.g., job loss, family breakup or returning from active military duty). Through training and other supportive services, Goodwill enables these individuals to achieve sustainable and satisfying employment.

For instance, Preston shares the story of a Roanoke, Virginia, man who couldn’t find work after serving in the U.S. military; fell into drug addiction; and ended up incarcerated. After his release, he entered the Goodwill Digital Career Accelerator program, which helped him develop new skills. Today, the veteran is learning to code and will soon be certified in cybersecurity — a rapidly growing field in which employers are struggling to find skilled talent.

“Beyond economic stability, we believe a job gives you an opportunity to contribute your gifts, develop a community and thrive, which is what we’re all after in life,” Preston says. “That has positive ripple effects not just on individuals, but also on their families, their communities, their employers and our country.”

“The right job opportunity can change someone’s life, and working with Goodwill will help us reach people that need extra support to find it,” Indeed CEO Chris Hyams said in his official announcement of the partnership.

Connecting job seekers to employers and resources

So how are we going to help one million people find jobs within five years? Preston outlines three ways in which Goodwill job seekers can benefit from Indeed tools and resources so that the two organizations can help each other in their missions:    

1. More sophisticated self-assessments. Often, people come to Goodwill without a strong sense of what skills they can offer or…

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