IT Manager – Chanel (Thailand) Limited

IT Manager

Chanel (Thailand) Limited



jobsDB ref: JTH300003001510208

Key Responsibilities :

IT Services

  • Provide 1st level support to Office users.
  • Provide the 2nd support for the external IT helpdesk service for FBP and Fashion boutique.
  • Assist and resolving computer issue on both hardware and software.
  • Ensure that all requests addressed by users are handled according to agreed SLAs*.
  • Support problem resolutions by close collaboration with the next level support, regional IT and vendor.
  • Maintain the IT hardware inventory.
  • Understanding the IT Policy and Guidance to ensure the compliance to provide the services.
  • Assist IT manager to provide the training and coaching the business. 

 Business Operation support

  • Providing the consultant of the inventory movement to business.
  • Handling the day-to-day business operation and process improvement.


Application Support

  • Focal point of contact for application support and enhancement. This including AX (ERP), PRO, Brio and other related IT system.
  • Providing training and coaching to user to improve the application and IT skill.



  • Male or Female age between 25-40 Years
  • Bachelor’s degree in Computer Science or IT related field
  • At least 5 years experience IT Support filed
  • Intermediate level in MS Operating, Office, Network, PC/Server H/W and SW
  • Having experience in supporting the retail business or trade marketing will be advantage
  • Having experience in supporting the ERP system will be advantage
  • Systematic & Analytical and problem solving skill
  • Interpersonal skills and Service mind
  • High commitment and accountabilities
  • Good communication skill and team player
  • Able to communicate in English


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    Chanel (Thailand) Limited

    Career Level

    Entry Level

    Yr(s) of Exp

    5 years experience



    Company Industry

    Salary negotiable

    Salary provided

    Employment Type

    Full Time, Permanent


    Dental insurance

    Five-day work week

    Life insurance

    Medical insurance

    About Chanel (Thailand) Limited


    With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and modernity to all customers. Constantly seeking the next level of inspiration, we wish to appoint highly motivated, energetic and dynamic talents for the position of IT Executive

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