Operation Engineer (Enterprise Solution) – Advanced Info Service Public Company Limited

Job Responsibilities

Support 2nd Tier Incident management of EDS Network infrastructure and Service
Perform problem management for find the root cause of a problem or potential problem and effect the permanent removal of the error from the EDS Network infrastructure and Service
Optimization EDS network/equipment for Continual service improvement (CSI) to reduce fault rate , increase Network/Service Availability and prevent any failure that may occur
Support Enterprise Service Management for solve customer technical issue
On-site support with customer after link on service (Complex problem)

Qualifications

Age not over 33 years old
Bachelor or Master in Computer Engineering, Information Engineering, Telecommunications Engineering.
Possesses knowledge and skills of Provisioning and Trouble Sheeting IP network such as MPLS, QOS, BGP, ISIS, OSPF, Firewall, Network security, L2 switch, Mail hosting , Web hosting , mail gateway ,DNS , for corporate Internet/DCC service/Shell
At least 3 years’ experience in Mobile Telecom, Computer Data Network, Project Management, VAS in IT/System Integration businesses would be preferred.
Good Presentation and English Communication