Top-Rated Workplaces: Culture

Culture — everybody talks about it, but how do you get it? And what does it look like? Culture can be one of the most defining aspects of a company, and great culture happens when company values are supported by behaviors, systems and practices.

What that means is it’s not enough to just say what company values are — employees must feel those values in their experience of what goes on in the company day to day.

Culture can also be a differentiator when it comes to talent attraction. Today, job seekers have many options when it comes to choosing where to work. Everyone wants to feel happy at their job, and culture can be the tipping point between two companies.

So which firms stood out for their culture in 2018? And just what is it that they are doing right? To learn more, we analyzed data from over 100 million ratings and reviews listed on Indeed Company Pages. Here’s what we found.

Real estate giant Keller Williams takes the top spot for culture in 2018

Great cultures, it turns out, can happen anywhere — in every sector, in any kind of business. In fact, the companies making up this year’s top-rated workplaces: culture rankings represent a broad range of industries from tech to real estate to fast-food to transportation to community-centered non-profits.

Our top two this year are both brand new to the list. At number one is Keller Williams Realty, the world’s largest real estate franchise. Keller Williams, who also topped this year’s work/life balance rankings, prioritizes employee education by providing in-person and online classes as well as coaching opportunities.

They also invest in local communities by dedicating an entire day each year to volunteering and community service. The company goes out of their way to support employees during hard times as well — through a charitable branch called KW Cares, the company offers financial assistance to agents and their families going through sudden hardship.

Number two this year is In-N-Out Burger, which has stayed loyal to its original restaurant concept and resisted trends, focusing on a simple menu and consistently high-quality food. And it’s paid off — they are a cult favorite of celebrities and burger fans alike.

Also landing in the top three, we see Total Quality Logistics (TQL) a freight brokerage firm. The company prides itself on a fast-paced, work hard, play hard environment. When it comes to culture, the firm encourages events and clubs employees can participate in — there’s even a Beekeeping club.

In addition to In-N-Out, the fast-food sector had a strong showing, making up a third of top-rated workplaces for culture this year, including Chick-fil-A (#7), Raising Cane’s (#9) and Starbucks (#11).

Aside from benefits like tuition support and vacation time, these companies offer training and advancement opportunities. For example, Starbucks offers new employees feedback and mentorship, and each store has a dedicated learning coach. And Chick-fil-A empowers franchise owners to make decisions about how to do things in their restaurant. They will even fly franchise owners…

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