Top-Rated Workplaces: Hospitals

Health care professionals are essential to our health and well-being — and we need them more than ever as baby boomers age and the US faces a serious shortage of health care workers. In fact, the Bureau of Labor Statistics predicts that between 2014 and 2022, a total of 1.2 million vacancies for nursing jobs will emerge.

Working in a hospital can be challenging, but a job caring for the sick and promoting health can also be very rewarding to those who find satisfaction in helping others. However, the skills needed to perform hospital jobs can’t be learned overnight — in most cases it takes years of school and training. Meanwhile, the high level of human interaction involved in medical care means that automation won’t likely fill these jobs anytime soon. In fact, according to research by Oxford University, nurses face only a 0.9% chance of being replaced by automation.

Because of this, it’s a job seeker’s market for hospital jobs in many places, with qualified professionals often having a wealth of options of places to work. With this in mind, our data analytics team looked beyond the news headlines, analyzing data from over 72 million ratings and reviews listed on Indeed Company Pages to find out who’s leading the pack for employee experience in the US in 2018.

Boston’s Massachusetts General Hospital places first for the second year running

This year’s Top-Rated Workplaces: Best Hospitals list is half made up of repeats from 2017’s list and half made up of newcomers. But one thing hasn’t changed: Boston’s Massachusetts General Hospital continues to occupy the number-one spot.

The other hospitals that made the top ten two years in a row are Texas Children’s Hospital (Houston), which appears on our list for the second consecutive year, jumping from number five in 2017 to number two in 2018. Next comes another hospital in the same city, Houston Methodist, which reclaims its number three spot from last year. Meanwhile, Children’s Healthcare of Atlanta climbed three places to land in the number five spot, and Montefiore Medical Center (New York) moved into ninth position.

Breaking into the top ten for the first time are New York-Presbyterian Hospital (#4), Cedars-Sinai in Los Angeles (#6), New York’s Memorial Sloan Kettering (#7), UCLA Health (#8) and Boston’s Brigham and Women’s Hospital (#10).

Looking at the larger top 25 list (scroll to the bottom to see the complete rankings), there is some geographic concentration of top hospitals in the US — Boston and New York City are each home to four of the top 25 hospitals for work, and Los Angeles and Houston each boast two of our top 25 hospitals.

Common themes that emerged among reviews of the hospitals listed here include room for professional growth, supportive management and positive attitudes among coworkers.

Additionally, all of the hospitals on our top-rated list have affiliations with universities and colleges to support and train future health care professionals.

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